Refund Policy

Last Updated: January 1, 2025

💰 365-Day Money-Back Guarantee

We stand behind Pitch Black 100%. If you're not happy with your results, we'll give you a full refund - no questions asked!

You have a whole year to try Pitch Black and see the amazing sleep and testosterone benefits. That's longer than any other sleep supplement company offers.

How Our 365-Day Guarantee Works

Our refund policy is simple and customer-friendly. We want you to feel confident when you buy Pitch Black sleep supplements. Here's exactly how it works:

1

Order Your Pitch Black

Buy any amount of Pitch Black from our official website. Your 365-day guarantee starts the day you place your order.

2

Try It for Up to 365 Days

Use Pitch Black for better sleep and testosterone support. You have a full year to see how it works for you.

3

Contact Us If Not Satisfied

If you're not happy with your results, email us or call our customer service team anytime within 365 days.

4

Get Your Full Refund

We'll process your refund quickly. You'll get back every penny you paid, including shipping costs.

Easy Steps to Get Your Refund

📋 Simple Refund Process

Follow these easy steps to get your money back:

  1. Contact our customer service team by email or phone
  2. Tell us your order number and why you want a refund
  3. We'll send you return instructions (if needed)
  4. We process your refund within 3-5 business days
  5. You get your money back in the same way you paid

Most refunds are processed within one week. We make it as fast and easy as possible.

What You Need for a Refund

To make your refund quick and easy, please have these details ready:

  • Your order number (found in your confirmation email)
  • The email address you used to place the order
  • Your name and shipping address
  • Reason for the refund (optional, but helps us improve)

Do I Need to Return the Bottles?

In most cases, you don't need to return empty or used bottles. We understand you tried the product, and that's perfectly fine. We may ask for returns in some special cases, but we'll always provide free return shipping labels if needed.

⚠️ Important Refund Details

  • Only from official website: We can only refund orders bought directly from our official website
  • Original payment method: Refunds go back to the same credit card or payment method you used
  • Processing time: Most refunds appear in your account within 3-7 business days
  • International orders: May take longer due to bank processing times

Types of Refunds We Offer

Full Product Refund

If Pitch Black doesn't work for you, we'll refund 100% of the product cost plus shipping fees. This includes:

  • Cost of all bottles you ordered
  • Original shipping charges
  • Any taxes you paid
  • Handling fees

Partial Refund (Rare Cases)

In very rare situations, we might offer a partial refund, such as:

  • If you received a damaged package but want to keep some bottles
  • If only part of your order was affected by a shipping issue
  • If you want to exchange for a different package size

Special Situations

Damaged or Wrong Products

If your Pitch Black arrives damaged or we sent the wrong product:

  • Contact us immediately
  • Take photos of the damage (if possible)
  • We'll send a replacement right away
  • Or give you a full refund if you prefer
  • You keep the damaged product - no need to return it

Lost or Stolen Packages

If your package gets lost or stolen:

  • Contact us within 30 days of the expected delivery date
  • We'll work with the shipping company to find your package
  • If we can't find it, we'll send a replacement for free
  • Or give you a full refund if you prefer

Multiple Orders

If you placed several orders, each order has its own 365-day guarantee period. You can return any or all orders separately, each within its own 365-day window.

What's Not Covered

🚫 Exceptions to Our Guarantee

Our generous refund policy covers almost everything, but there are a few exceptions:

  • Orders from other websites: We can only refund orders from our official website
  • After 365 days: Orders older than one year are not eligible for refunds
  • Resold products: Products bought from someone else who resold them
  • Fraudulent orders: Orders placed with stolen credit cards or fake information

Refund Processing Times

How Long Does It Take?

  • We approve your refund: Within 24 hours of your request
  • We process the refund: Within 3-5 business days
  • Money appears in your account: 3-7 business days (depends on your bank)
  • International refunds: May take 7-14 business days

Different Payment Methods

  • Credit cards: 3-5 business days
  • Debit cards: 5-7 business days
  • PayPal: 1-3 business days
  • Bank transfers: 5-10 business days

International Customers

Worldwide Guarantee

Our 365-day money-back guarantee applies to customers worldwide. However, there are some differences for international orders:

  • Refund processing: May take longer due to international banking
  • Currency conversion: Refunded in the same currency you paid
  • Return shipping: We provide free return labels when returns are needed
  • Customs duties: We cannot refund customs fees charged by your country

Why We Offer This Amazing Guarantee

We offer the best refund policy in the sleep supplement industry because:

🎯 Our Promise to You

  • We believe in our product: Pitch Black really works for better sleep and testosterone
  • We want happy customers: Satisfied customers become loyal customers
  • We reduce your risk: You can try Pitch Black worry-free
  • We stand behind quality: We use only the best ingredients and manufacturing
  • We build trust: A great guarantee shows we care about your success

Subscription Orders (If Applicable)

Auto-Delivery Refunds

If you signed up for automatic deliveries:

  • You can cancel anytime with no penalty
  • Each shipment has its own 365-day guarantee
  • Unused bottles from future shipments can be returned
  • We'll refund any upcoming shipments you don't want

How to Cancel Subscriptions

  • Email us at least 5 days before your next shipment
  • Call our customer service team
  • We'll cancel immediately and confirm by email
  • No cancellation fees or penalties

Customer Service Excellence

Our customer service team is trained to make refunds easy and pleasant:

  • Friendly and helpful: We treat every customer with respect
  • Fast response: We answer emails within 24 hours
  • Problem solvers: We find solutions that make you happy
  • No hassle: We don't argue or make refunds difficult
  • Follow up: We make sure you're satisfied with the resolution

Need a Refund? Contact Us Now!

Our friendly customer service team is ready to help you get your money back quickly and easily.

Email: [email protected]

General Support: [email protected]

Website: pitchblackofficial.com

Response Time: We answer all refund requests within 24 hours, usually much faster!

Legal Information

Refund Policy Terms

  • This refund policy is part of our Terms and Conditions
  • We may update this policy, but existing orders keep the original terms
  • Disputes are handled according to our Terms of Service
  • This policy is governed by United States consumer protection laws

Your Consumer Rights

This refund policy doesn't affect your legal consumer rights. In some countries, you may have additional protection under local consumer laws. Our guarantee works alongside these rights, not instead of them.

✅ Bottom Line: You're Protected

Try Pitch Black risk-free for a full year. If you're not completely satisfied with your sleep improvement and testosterone boost, we'll refund every penny you paid. It's that simple!

We're so confident in Pitch Black that we offer the longest guarantee in the industry. Order today and experience better sleep and energy with zero risk.

Try Pitch Black Risk-Free - 365-Day Guarantee