Privacy Policy

What Information Do We Collect?

Personal Information You Give Us

When you order Pitch Black sleep supplements, we collect:

• Your name and email address
• Your shipping and billing address
• Your phone number (if you give it to us)
• Your payment information (like credit card details)
• Any messages you send us

Information We Collect Automatically

When you visit our website, we automatically collect:

• Your internet address (IP address)
• What pages you visit on our site
• How long you stay on each page
• What device you're using (phone, computer, tablet)
• What browser you're using (Chrome, Safari, Firefox)

How Do We Use Your Information?

We use your personal information to:

Process and Ship Your Orders

• Take your payment for Pitch Black supplements
• Ship your order to the right address
• Send you tracking information
• Handle returns or refunds

Communicate With You

• Send order confirmation emails
• Answer your questions about our sleep supplements
• Send you helpful tips about better sleep (only if you agree)
• Tell you about special offers (you can stop these anytime)

Improve Our Website and Products

• Make our website easier to use
• Fix any problems with ordering
• Create better sleep supplement products
• Understand what customers like most

How Do We Protect Your Information?

Security Measures We Use

We use strong security to keep your information safe:

• SSL encryption to protect your payment details
• Secure servers that are regularly updated
• Limited access - only authorized staff can see your data
• Regular security checks and monitoring
• Safe payment processing through trusted companies

Payment Security

Your credit card information is extra protected. We use trusted payment companies that meet strict security standards. We never store your full credit card number on our servers.

Cookies and Website Tracking

What Are Cookies?

Cookies are small files saved on your device when you visit our website. They help us remember you and make your shopping experience better.

Types of Cookies We Use

• Essential Cookies: Help our website work properly
• Shopping Cookies: Remember what's in your cart
• Analytics Cookies: Help us understand how people use our site
• Marketing Cookies: Show you ads for Pitch Black on other websites

Managing Cookies

You can control cookies in your browser settings. You can:

• Block all cookies (but our website might not work well)
• Delete cookies from your device
• Choose which types of cookies to allow

Third-Party Services We Work With

We work with other companies to help run our business. These companies may see some of your information:

Payment Processors

• Handle your credit card payments safely
• Must follow strict security rules
• Examples: ClickBank, PayPal, Stripe

Shipping Companies

• Deliver your Pitch Black supplements
• Need your address to ship to you
• Examples: USPS, FedEx, UPS

Email Services

• Send you order confirmations and updates
• Help us send newsletters (if you sign up)
• Must keep your email address private

Website Analytics

• Help us understand how people use our website
• Show us which pages are most popular
• Help us make the site better

Your Privacy Rights

You Can Ask Us To:

• Show you your information: See what personal data we have about you
• Fix wrong information: Correct any mistakes in your data
• Delete your information: Remove your data from our systems
• Stop marketing emails: Unsubscribe from our email lists
• Download your data: Get a copy of your personal information

How to Use Your Rights

To use any of these rights, contact us at:

• Email: [email protected]
• Or use the contact information at the bottom of this page

Children's Privacy

International Customers

Data Transfer

Our website servers are located in the United States. If you're ordering from another country, your information will be sent to and stored in the US. We use the same strong security measures for all customers worldwide.

European Union Rights

If you live in the European Union, you have extra privacy rights under GDPR law. You can:

• Ask us to stop processing your data
• Object to how we use your information
• File a complaint with your local privacy authority
• Withdraw consent at any time

Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make changes:

• We'll post the new version on this page
• We'll update the "Last Updated" date at the top
• We'll email you about important changes (if we have your email)
• The new policy will apply to all future orders

We recommend checking this page occasionally to stay informed about how we protect your privacy.

Data Retention

How Long We Keep Your Information

• Order information: 7 years (for tax and legal requirements)
• Customer service records: 3 years
• Marketing email lists: Until you unsubscribe
• Website analytics: 26 months maximum
• Deleted accounts: Removed within 30 days

Legal Compliance

We may share your information when required by law, such as:

• Responding to court orders or legal requests
• Investigating fraud or security issues
• Protecting our rights and property
• Complying with government regulations

We will only share the minimum information necessary and will notify you when legally possible.